Privacy Policy/ Terms /Refund-Policy

/privacy-policy

Privacy Policy (Loud Signature)
Last updated: [January 19, 2026]

Loud Signature (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect and how we use it when you visit loudsignature.com or place an order.

Information We Collect

We may collect:

• Contact information: name, email address, and any details you submit through our forms.
  
  

• Order information: package selected, project notes, reference links, and preferences you provide.
  
  

• Payment information: payments are processed securely through third-party payment providers (such as Stripe). We do not store full credit card numbers on our servers.
  
  

• Website usage data: basic analytics (like pages visited and device/browser type) to improve the site.
  
  

How We Use Your Information

We use your information to:

• Deliver your audio pack and communicate about your order
  
  

• Provide customer support and respond to inquiries
  
  

• Improve our website and services
  
  

• Prevent fraud and protect our business
  
  

Sharing Your Information

We do not sell your personal information. We may share information only with:

• Payment processors (e.g., Stripe) to complete transactions
  
  

• Tools we use to operate the business (email, forms, file delivery)
  
  

• Legal authorities if required by law
  
  

Data Retention

We keep order records as needed for business operations, support, and legal/tax purposes. You may request deletion of non-required information by contacting us.

Your Choices

You can:

• Request access, correction, or deletion of your personal information (where applicable)
  
  

• Opt out of non-essential communications at any time
  
  

Contact

For privacy questions or requests:
Email: loudsignature@gmail.com

/terms

Terms of Service (Loud Signature)
Last updated: [Month Day, Year]

By using loudsignature.com or purchasing services from Loud Signature (“we,” “us,” “our”), you agree to these Terms of Service.

Services

We provide custom audio services including (but not limited to): intros, outros, stingers, jingles, taglines, and brand audio packages (“Deliverables”).

Ordering & Intake

To begin production, you must:

1. Submit the intake form with accurate project details
   
   

2. Complete payment
   Production starts after both are received.
   
   

Delivery Timeline

Standard delivery time is 72 hours unless otherwise stated on your package or agreed in writing. Delivery times may be extended due to incomplete intake information, late client responses, or requested changes.

Revisions Policy

Revisions are included based on your selected package.
A “revision” means adjustments to elements such as wording, tone, pacing, mix balance, timing, or small arrangement edits based on the original direction.
A full rewrite/re-record/rebuild (major direction change, new concept, or restarting the project from scratch) is treated as a new project and may require an additional fee.

Client Responsibilities

You agree to:

• Provide accurate brand info, pronunciation notes, and reference links (if any)
  
  

• Respond to revision questions promptly to avoid delays
  
  

• Confirm spelling, names, and required disclaimers before final delivery
  
  

Ownership & Usage Rights

Unless otherwise agreed in writing:

• After full payment, you receive a license to use the final Deliverables for your brand/content.
  
  

• You may not resell or redistribute Deliverables as standalone products (e.g., selling the jingle by itself).
  
  

• If you provide copyrighted material (lyrics, melodies, references), you represent you have the rights to use them.
  
  

Prohibited Use

You may not use our services to create content that is illegal, hateful, or that infringes on others’ intellectual property.

No Guarantees

We do not guarantee specific business outcomes (views, sales, engagement, or revenue). We guarantee delivery of the purchased service as described.

Limitation of Liability

To the maximum extent allowed by law, Loud Signature is not liable for indirect or consequential damages. Our total liability for any claim is limited to the amount you paid for the specific service.

Contact

Questions about these terms:
Email: loudsignature@gmail.com

/refund-policy

Refund & Cancellation Policy (Loud Signature)
Last updated: [Month Day, Year]

Because our services are custom digital work, refunds are limited once production begins.

When Production Begins

Production begins when payment is received and the intake form is submitted (or when we start working based on your provided direction—whichever happens first).

Refund Eligibility

• Before production begins: You may request a cancellation and refund (minus any processing fees that cannot be recovered).
  
  

• After production begins: No refunds are provided due to the custom nature of the work.
  
  

If We Miss Delivery

If we fail to deliver within the stated timeframe without communication or without a valid delay reason (missing info, late responses, scope changes), you may request:

• A delivery update and new ETA, or
  
  

• A credit toward future work, or
  
  

• A refund review at our discretion depending on project status
  
  

Revision Support

We work with you to make reasonable adjustments within your package revision limits. Clear direction and timely responses help us hit the best result fastest.

Chargebacks / Disputes

If you have an issue, contact us first so we can resolve it quickly. Filing a chargeback without contacting us may delay resolution.

Contact

Refund/cancellation questions:
Email: loudsignature@gmail.com